1, General

AVR Swarna Mahal reserves the right to change, modify, or update these terms at any time without prior notice.

Continued use of the website constitutes your agreement to the updated terms.

2, Eligibility

You must be at least 18 years of age to purchase on our website.

By using the site, you confirm that you have the legal authority to enter into these terms.

3, Products & Pricing

All product descriptions, images, and pricing are subject to change without notice.

Prices listed are in Indian Rupees (INR) and inclusive of applicable taxes.

Errors in pricing or product information are subject to correction, and AVR Swarna Mahal reserves the right to cancel or refuse any order placed with incorrect information.

4, Orders & Payments

All orders must be prepaid. Cash on Delivery (COD) is not available.

All orders must be prepaid. Cash on Delivery (COD) is not available.

We reserve the right to refuse or cancel any order at our sole discretion, including for suspicious transactions or inaccuracies in product/pricing information.

5, Shipping & Delivery

A flat shipping charge of ₹500 is applicable per order.

We ship across India via a trusted courier partner. Delivery times are estimates and may vary based on location and external conditions.

You will receive a tracking ID once your order is dispatched.

6, Returns & Exchanges

Returns: Must be initiated within 7 days of delivery, and require a 360-degree unboxing video for damage claims.

Exchanges: Can be initiated within 10 days of delivery if the product is unsuitable.

Items must be unused, in original condition, and accompanied by all original packaging and certificates.

Return/exchange is not applicable for: gold/silver coins, bars, gift cards/vouchers (digital or physical), customized jewellery, gold nose pins, and loose gemstones, toe rings.

7, Intellectual Property

All content on this site—including images, logos, product descriptions, text, and graphics—is the intellectual property of AVR Swarna Mahal. Unauthorized use, reproduction, or distribution is strictly prohibited.

8, Limitation of Liability

AVR Swarna Mahal shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the website or any product purchased through it.

9. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Tamil Nadu.

10. Contact Us

If you have any questions about these Terms & Conditions, feel free to contact:

Email: crm@avrswarnamahal.com

WhatsApp: +91 95666 87861