When you register or use the Smart Gold app, we may collect:

Personal Information: Name, mobile number, email ID, date of birth, and KYC documents (such as PAN, Aadhaar, photo ID).

Payment Information: UPI, bank account, or card details (processed securely via RBI-regulated payment gateways; we do not store card/bank data).

Transaction Details: Payment history, redemption requests, gold plan records, and feedback.

Technical Data: Device information, IP address, and app usage statistics.

We use your information to:

Enable gold purchases, sales, and redemptions.

Complete KYC and comply with legal requirements.

Send updates about your transactions and account.

Provide offers and recommendations (only if you consent).

Improve app security, performance, and user experience.

Your data is stored on secure servers with encryption and firewalls.

All payments are processed through certified third-party gateways; Smart Gold does not store your sensitive payment details.

Only authorized personnel can access your data under strict confidentiality.

We do not sell or rent your personal information. We may share data only with:

Payment partners (banks, gateways) to process transactions.

Service providers (IT, analytics, customer support) under confidentiality agreements.

Regulatory authorities, when legally required.

You have the right to:

Access the personal data we hold about you

Request correction of incorrect details.

Opt out of promotional communications at any time.

Request deletion of your account/data, subject to legal compliance.

Smart Gold complies with all applicable Indian laws, including:

RBI rules for secure digital payments and KYC.

Taxation laws, including GST and reporting requirements.

We may update this Privacy Policy from time to time. Any significant changes will be notified within the app or by email.

For questions or concerns about this Privacy Policy, contact us at:

AVR Swarna Mahal Jewellers, Tamil Nadu & Karnataka