Cancellation Policy

At AVR Swarna Mahal, each piece is crafted and processed with care upon receiving your order. To maintain quality control and efficient order handling, we follow a strict no-cancellation policy.

• Key Points to Note

  • No Cancellation Once Order is Placed: Orders cannot be cancelled once they have been successfully placed, whether they are standard or customized items.

  • Immediate Processing: All orders are processed promptly to ensure timely delivery. This makes mid-process cancellation infeasible.

  • Customized Orders: For any customised jewellery (including engraving, personalised sizing, or design changes), no cancellation or refund will be permitted.

  • Prepaid Orders: As all purchases are prepaid, ensure you review your cart and details carefully before confirming payment.

• Need Help?

  If you believe a genuine error occurred while placing the order, please reach out to our support team within 1 hour of placing the order. While cancellation is not guaranteed, we will do our best to assist.

  Email: crm@avrswarnamahal.com

  WhatsApp: +91 95666 87861

• We request our customers to place orders mindfully. Thank you for your understanding and cooperation.